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SHIPPING
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At present Ideals Collection only delivers nationally via express post.
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Postage and handling charges will be added to the payment total during checkout.
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Delivery fee is a flat rate of $12 for all deliveries.
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All orders are sent in Express Post satchels. Please allow 3 - 6 business days for processing and delivery.
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Garments dispatched are subject to destination and product availability.
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Please contact Australia Post to check whether your region falls within the express post network.
RETURNS
For approved returns and exchanges, all postage and handling costs are non-refundable.
Please ensure that you use a registered delivery method for all returns so that you are protected if the parcel is lost or damaged during transit. If you do not however use a registered delivery method, any loss or damage to the parcel will be at your own risk.
To return a garment, you will be required to
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contact us via email or fax to obtain approval for refund or return.
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provide details of garment you wish to obtain exchange or refund for.
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provide credit card details so return postage and the difference in price of the garments can be charged
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